Privacy Policy

1. Introduction and Scope

This privacy policy applies to the tk 688 platform. When you use our website, create an account, or use our services, you are considered to have accepted the terms described in this policy.

We take the protection of our Bangladeshi users' information very seriously. This policy is consistent with our Terms and Conditions, and reading both documents together will give you a complete understanding of the terms of using our services.

This policy may change from time to time. If any significant changes are made, we will post a notice on our platform. We recommend visiting this page regularly.

2. Information We Collect

tk 688 collects only the information necessary to provide our services properly. We divide the information collected into two main categories:

2.1 Personally Identifiable Information

For account registration and management, we may collect the following information:

• Full name and date of birth (for age verification — all casino and betting activities are for users aged 21+)
• Mobile number and email address
• National ID card or passport details (during identity verification)
• Address details (where relevant)

2.2 Financial Information

To facilitate deposits and withdrawals, we process your payment-related information. This includes:

• bKash, Nagad, or Rocket account numbers (for transaction verification purposes)
• Bank account details (for bank transfers)
• Transaction history and amounts

Full card numbers or banking PINs are not stored on our servers.

2.3 Automatically Collected Information

When you browse our platform, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Session duration and pages visited
• Cookies and similar tracking data

3. Purpose of Data Use

We use the information we collect for the following purposes:

• Account creation, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Correctly providing bonuses, promotions, and VIP benefits
• Providing support through customer service
• Ensuring platform security and preventing fraud
• Complying with applicable laws and regulations
• Running analytics to improve your experience on the platform

We never sell your information to advertising third parties or use it for personal profit.

4. Data Sharing and Third Parties

tk 688 shares your personal information with third parties only in limited and specific circumstances. Your information will never be sold or disclosed unnecessarily.

4.1 Situations Where Information May Be Shared

• Payment processing providers (bKash, Nagad, Rocket, or banks): only the information necessary to complete a transaction
• Identity verification service providers: for account verification purposes
• Legal authorities: in response to lawful legal claims or government orders
• Technology and service partners: under strict confidentiality agreements for platform operations

4.2 Third-Party Commitments

All third parties working with us are required to keep your information confidential and use it only for the specified purpose. They may not disclose your information elsewhere.

5. Data Security Measures

We apply both technical and administrative measures to protect your information.

5.1 Technical Security

• SSL encryption: all data transmission on our platform is encrypted via SSL protocol
• Data encryption: stored information is protected with industry-standard encryption
• Firewall and intrusion detection systems are kept regularly updated
• Automated detection of suspicious activity

5.2 Administrative Security

• Only authorised staff can access personal information
• All staff are trained on privacy and bound by confidentiality agreements
• Regular security assessments are conducted

While we make every effort to ensure maximum security, no method on the internet is 100% secure. It is therefore important to keep your account password confidential and to notify us immediately if you notice anything suspicious.

6. Cookies and Tracking Technology

tk 688 uses cookies on our website. Cookies are small text files stored in your browser that help us remember your visit preferences.

6.1 Types of Cookies

• Essential cookies: required to maintain login sessions and ensure security
• Functional cookies: to remember your preferences (such as language selection)
• Analytics cookies: to collect visit statistics for improving our services

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some platform functionality.

7. Data Retention Period

We retain your personal information only for as long as necessary or as required to comply with applicable law.

• Active account data: for the entire period the account remains active
• Financial transaction records: as required by applicable legal obligations
• After account closure: for a defined period to meet legal and regulatory requirements
• Marketing consent: until you withdraw your consent

Once the retention period ends, we securely delete or anonymise the data.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You can request at any time to find out what information we have stored about you.

8.2 Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. This can be done through your account profile or by contacting us directly.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, we are required by law to retain some information.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving marketing messages at any time. Contact our customer service to do so. Withdrawing marketing consent does not affect service-related messages, which will continue.

To learn more about these rights or to make a request, contact us via 24/7 live chat or email. You will also find answers to many questions on our FAQ page.

9. Protection of Minors

tk 688 strictly refrains from providing services to anyone under the age of 21. All casino and betting activities on our platform are for users aged 21+ only.

If we have reason to believe an account is being operated by a minor, we will immediately suspend that account and delete the relevant person's information. We never knowingly collect or store information about minors.

Our full responsible gaming guidelines are available on our Responsible Gaming page.

10. Data Transfers

Your information may be stored or processed in various countries as needed to operate our servers and services. Wherever your information is processed, we ensure that the standards described in this privacy policy are maintained.

For international data transfers, we put in place the necessary agreements and technical measures to protect your information.

11. Policy Changes

This privacy policy may be updated to keep pace with changes to our services or applicable law. For any significant changes, we will:

• Publish the updated policy with a new date on this page
• Send a notification to your registered email or mobile (for significant changes)
• Display a clear notice on the platform

Continuing to use our services after a change means you have accepted the updated policy.

12. Contact

If you have any questions, comments, or data-related requests regarding this privacy policy, please contact us:

Our customer service team is available seven days a week, twenty-four hours a day. To learn more about us, visit our About Us page.